Privacy Policy

This Privacy Policy explains how Hire HighLevel Agency (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, use our services, or interact with us in any way. By accessing or using our website, you agree to this Privacy Policy.

Who We Are

Legal Entity: Hire HighLevel Agency
Website: https://hirehighlevelagency.com
Contact Email: [email protected]

Information We Collect

• Information you provide: name, email, phone, company, job title, project details, and any messages you submit via forms, chat, or email.
• Account and billing data (if applicable): invoicing name, address, tax info, and payment confirmations (we do not store full card numbers; payments are processed by third-party providers).
• Automatic data: IP address, device/ browser type, approximate location, pages visited, referring/exit pages, timestamps, and other usage analytics collected via cookies or similar technologies.
• Communications data: email threads, support requests, meeting notes, and call recordings where permitted by law and with notice.

How We Use Your Information

• To provide, operate, and improve our services and website performance.
• To respond to inquiries, schedule demos, and deliver proposals.
• To set up and manage projects, accounts, and billing.
• To send service updates, security alerts, and administrative messages.
• For marketing (with your consent where required), including newsletters, case studies, and offers relevant to GoHighLevel (GHL) development services.
• To analyze website traffic and usage to enhance user experience.
• To maintain security, prevent fraud, and comply with legal obligations.

Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to remember your preferences, measure campaign performance, and understand site usage. You can control cookies through your browser settings. Some features may not function if certain cookies are disabled.

Analytics, Ads & Third-Party Tools

• Analytics: We may use tools such as Google Analytics to gather aggregated usage data.
• Advertising: We may use platforms like Google Ads and LinkedIn Ads for remarketing and interest-based advertising.
• CRM & Marketing Automation: We may use GoHighLevel (GHL) to manage leads, forms, email/SMS campaigns (with consent where required), and appointment scheduling.

These providers may set their own cookies and receive limited personal data necessary to perform their services in accordance with their privacy policies. Where legally required, we will request your consent before activating non-essential cookies or marketing communications.

Lawful Bases (Where Applicable)

Depending on your region, we process personal data based on one or more of the following:

• Consent (e.g., for marketing emails/SMS or non-essential cookies).
• Contract (to provide services you request).
• Legitimate interests (to secure, operate, and improve our services).
• Legal obligations (to comply with laws and regulations).

How We Share Information

• Service providers and processors: hosting, analytics, customer support, payment processing, and email/SMS vendors (including GHL).
• Professional advisors: auditors, accountants, lawyers where necessary.
• Legal and compliance: to comply with law, enforce our terms, or protect rights, property, and safety.
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to confidentiality and applicable laws.

We do not sell your personal information.

International Transfers

Your information may be transferred, processed, and stored outside your country of residence. Where required, we implement appropriate safeguards such as contractual data protection commitments.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. If you believe your data has been compromised, please contact us immediately.

Your Rights & Choices

Your privacy rights depend on your location and applicable law. Subject to exceptions, you may have the right to:

• Access and obtain a copy of your personal information.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Port your data to another service where technically feasible.
• Withdraw consent at any time (this will not affect prior processing).
• Opt out of marketing communications using the unsubscribe link or by contacting us.

To exercise rights, email [email protected]. We may verify your identity before responding.

Region-Specific Notices

India (DPDP Act, 2023)

Where the Digital Personal Data Protection Act applies, you may request access, correction, and erasure, and submit grievances to our Data Protection contact at [email protected]. We process personal data for lawful purposes with your consent or other permissible grounds.

European Economic Area (GDPR) & UK

If GDPR/UK GDPR applies, our legal bases are described above. You may contact our EU/UK representative (if appointed) or lodge a complaint with your local supervisory authority.

California (CCPA/CPRA)

California residents can request access, deletion, and correction of personal information, and may opt out of “sharing” for cross-context behavioral advertising by emailing [email protected]. We do not sell personal information for monetary consideration.

Email & SMS Communications

With your consent where required, we may send you emails or SMS through platforms such as GHL. You can opt out at any time by using the unsubscribe link in emails, replying STOP to SMS (where available), or contacting us at [email protected]. Message and data rates may apply for SMS.

Children’s Privacy

Our website and services are not intended for children under 13 (or the age defined by your local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review the privacy policies of those sites before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the most recent revision. Material changes will be communicated by posting the updated Policy on this page and, where appropriate, by additional notice.

How to Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at [email protected].

Definitions

• Personal Information / Personal Data: Any information that identifies or can be reasonably linked to an identified or identifiable individual.
• Processing: Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.

Disclaimer

This Privacy Policy is for general informational purposes and does not constitute legal advice. For guidance tailored to your situation, consult a qualified legal professional.

© 2026 Hire HighLevel Agency. All rights reserved.